Terms of Service

Welcome to National Brokers Group

Welcome to National Brokers Group ("we," "us," "our," or "NBG"). These Terms of Service ("Terms") govern your use of our services, including SMS/text messaging (A2P 10DLC), website, software, and related products (collectively, "Services"). By using our Services, you agree to these Terms, including any updates.

1. User Consent & Opt-In

1.1 Explicit Consent Required

By signing up or opting in (e.g. via web form, checkbox, verbal agreement, or other documented method), you expressly consent to receive text messages from us, including promotional, informational, or transactional messages. You acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.

1.2 Purpose of Messaging

Messages may include service notifications, updates, marketing/promotional offers, alerts, reminders, or other content related to our products and services. You understand that message frequency may vary, and message/data rates may apply.

2. Message Frequency & Content Limits

2.1 Expected Frequency

We may send up to 15+ text messages per week (promotional + informational).

2.2 Message Content Rules

Messages will comply with CTIA and carrier guidelines and will not contain prohibited content (e.g. phishing, illegal content, or SHAFT-category material).

3. Opt-Out / Unsubscribe

3.1 How to Opt-Out

You may stop receiving promotional/text messages at any time by replying with "STOP," "UNSUBSCRIBE," or another industry-standard keyword to the number you receive messages from. We will promptly process your opt-out request and remove your number from our promotional list.

3.2 Effect of Opt-Out

Opting out of promotional messages does not prevent us from sending you essential service-related or transactional messages (e.g., account alerts, legal notices) if necessary.

3.3 Rejoining

If you wish to start receiving messages again after opting out, you may sign up again through our website or by contacting us using the information below.

3.4 Assistance with Opt-Out / Help

If you have trouble opting out, or would like help, reply "HELP" to any message or contact us at: Phone: 1-(877) 462-4543.

4. Message & Data Rates

Message and data rates may apply to any SMS message sent or received in connection with our Services, depending on your mobile carrier plan.

5. Liability, Disclaimers & Indemnification

5.1 No Guarantee of Delivery

We do not guarantee delivery, timeliness, or receipt of any message. Message routing depends on third-party carriers, and carriers are not liable for delayed or undelivered messages.

5.2 Limitation of Liability

To the extent permitted by law, in no event will we be liable for any indirect, incidental, consequential, or punitive damages, or for lost profits or data, even if we were warned of the possibility of such damages.

5.3 Indemnification

You agree to indemnify, defend, and hold harmless National Brokers Group, its officers, employees, affiliates, and agents from and against any claim, liability, loss, damages, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Services or breach of these Terms.

6. Account & Security

You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs in connection with your account or phone number.

7. Legal Framework & Dispute Resolution

7.1 Changes to Terms

We may modify or update these Terms from time to time. When we do, we will post the revised Terms and update the "Effective Date." Continued use after changes signifies your acceptance.

7.2 Governing Law

These Terms are governed by the laws of Florida, without regard to conflict-of-law principles. Any dispute arising from or relating to these Terms or Services will be resolved through binding arbitration in Miami-Dade County, Florida, unless prohibited by law.

7.3 Severability & Waivers

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect. No waiver of any term is effective unless in writing and signed by both parties.

8. Compliance with Industry Standards

Our SMS program is designed to comply with the CTIA's Short Code Monitoring Handbook and applicable carrier requirements, including bolded opt-out instructions and recurring message disclosures where required.

Contact Information

For questions or legal notices, contact:

National Brokers Group
2520 NW 97th Ave # 120
Doral, FL 33172